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What is ISO 9001 certification (and why do we have it)?

ISO 9001 is the most recognised international quality management system. 

It’s a global standard that shows the world that your business operations are as slick and consistent as possible. It covers everything from controlling paperwork, to non conformities and procurement, operational excellence and first-class leadership.

ISO 9001 isn’t an “open to all” club. It’s a qualified certification.

To become ISO 9001 certified, your business has to take part in a stringent audit. You need to show that you meet the ISO 9001 Quality Management System standard, and that you have the ability to follow its requirements.

Underpinning every requirement is the focus to:

  • Consistently meet customer requirements

  • Improve leadership within the company

  • Continuously improve all operations

Your business will then undergo regular, ongoing re-certification to ensure all processes are showing the highest levels of:

  • Consistency

  • Efficiency

  • Productivity

So how can an ISO 9001 certified business help you? 

It’s simple, really. Industry leading processes result in an industry leading service.

The continuous improvements that ISO 9001 require assure that customers will always receive the ultimate service with unparalleled performance and consistency.

As a company, pain-free operations also guarantees a boost in morale, results and satisfaction.

And, after all, happy staff = happy customers.

We’re proud of our ISO 9001 certification. We know our process standards are excellent. Now our qualification proves that.

To find out more about how we can support you and your water pipe inspections, get in touch for a free consultation.

Robert Mason